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What Do Restoration Companies Do?

A restoration company is a company that specializes in structural and content repairs after a fire, smoke, water, sewer, bio hazard, textile, content or crime scene loss has occurred to a home or business. Restoration Companies are usually the first respondents following significant damage to a home from floods and fires, water damage, sewage backup and other major events. Th e job of a restoration company is to clean up the mess and to preserve and protect the home and its contents so that further damage will not occur. Once the emergency work has been completed, usually within two days, the restorer begins the involved process of working with the home or business owner and their insurance adjuster to write a comprehensive repair estimate and begin work to restore the property. Some restoration companies also provide textile, household/business content and fine art cleaning as well as storage services for these type items.

Water Damagefeature-img1

When dealing with a sudden water loss that originates from a flooded tub, toilet, sink, dishwasher, clothes washer, water heater or a broken pipe, the restoration crew will make every effort to mitigate the standing water and dry the home or business, usually within 3 to 5 days, prior to the onset of mold and extensive structural damages. Often times ceilings have fallen, floors have buckled and walls will need to be removed, thus most restoration companies are well versed in content inventory and pack out procedures.

Fire Damageindex_2_0_1

When dealing with a devastating fire to a home or business, a restoration company is capable of emergency content protection and structural board up services. Once the emergency work has been completed, usually within two days, the restorer begins the involved process of working with the home or business owner and their insurance adjuster to write a comprehensive repair estimate and begin work to restore the property.

Step by Step Process

  1. After the major catastrophe, you need to contact your insurance agent right away.
  2. The insurance company will typically provide you with information about restoration companies who will remove the water or other contamination.
  3. Review your responsibilities under your insurance policy for cleaning up the home to prevent additional damage. Discuss any questions you have with your adjuster or insurance representative.
  4. When the Restoration Company arrives, thoroughly walk through your home with the Restoration Company representatives and discuss the areas that need cleaning.
  5. After the Restoration Company evaluated the work and equipment needed, they will provide you with an estimate for their services. Most insurance claims will cover the cost of restoration. However, if you are denied by your insurance, you will be responsible for paying the Restoration Company.

before-after-fire02Flood-Damage-Restoration1

http://www.amrest.com/what-is-a-restoration-company-and-what-services-do-they-provide

https://www.oag.state.md.us/PIC/resto.pdf

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